So get to the lists, or to the CRM, assign employees and off it goes, the painstaking work of contacting and qualifying EVERY customer not yet reached. Often, this is still done manually with telephone lists, Excel tables or, somewhat more modern, even via a CRM system. But it could be much easier.
The solution for this is called Outbound Dialer. But even here there are qualitative differences and models, which let you work more or less effectively. Let's see what the added values of such a solution should be:
We are currently helping companies in the financial sector to use outbound campaigns to relieve the burden on various departments: querying customers for low account activity, customer satisfaction surveys (for a specific action), creating appointments for sales staff, and much more.
We are specialists in customer service and sales digitization, using modern technology and sophisticated AI-based concepts to help our clients deliver unique customer journeys to their customers. Call us right now and make an appointment!